For Self Storage in Ipswich call us: 01473 257577

- ACCESS 24/7 - - sales@packandstack.co.uk - - 9A Dunlop Road Hadleigh Road Industrial Estate Ipswich IP2 0UG

FAQ


I NEED:

MY NUMBER IS:

Call us for a Quote today on: 01473 257 577

GET A ONLINE QUOTE

FAQ

What Is Self Storage?

Self Storage is an easy, flexible storage solution. You only pay for the space you need and the length of time you use it without being tied into a lease or long-term rental agreement.

Are there different types of Self Storage?

Yes, Self Storage broadly speaking falls into 3 catagories.

  1. Purpose built buildings and converted warehouses. These types of facility are to a degree similar boasting Unit Alarms, CCTV in most cases 7days a week access. They are dry being insulated from the changes of temperature which can cause damp and condensation as the individual units are built within the outer skin.
  2. External Steel Containers which similar to the shipping containers you see on the roads. These are found either in concrete compounds, open ground or in some cases farm yards. These can in some cases be difficult to access, are susceptible to humidity and temperature changes.
  3. Converted Farm Buildings which vary from site to site and are generally making use of redundant space.

What type of storage facility is Pack and Stack?

Pack and Stack is a purpose built facility built over two floors with a lift to the first floor.

We are one of the newest facilities in Ipswich and offer Secure 24 Hour Access and CCTV Monitoring that help ensure convenience and maximum security for all of our customers and their possessions that are stored with us. Although our office is open from 9 am to 6 pm customers are able to access their storage unit using a cash machine type access pin unique to them and their unit. When the correct pin is entered the door entry system opens the main door and deactivates their individual unit alarm The customer can then open their own padlock allowing them to add or remove their items.

What questions should I be asking?

Is it possible to view the storage rooms before I rent?

Yes, it is always advisable to view any facility for your own peace of mind, before you commit yourself. We’ll be pleased to see you at any time.

How much notice do I need to give you to move in?

None, you may call today and store today if you wish. There is no charge to reserve a storage room however a deposit is required which is refunded when you move out.

Are there any hidden extras to pay for?

No, all you pay for is the monthly storage room rental and insurance . No additional charges are made for heating, lighting, local authority rates etc. VAT is included within all prices.

Are your charges for a true month or are they per 4 weeks?

Monthly i.e. 12 months per year. Please be aware most self storage companies will charge every 4 weeks, which means they will charge you for 13 months a year.

Do I have to insure my items in storage?

Insurance is recommended but not mandatory and we can arrange this at the rate of £5.00 per £1000.00 per month if you require.

How do I work out how much space I need?

Simply call us on 01473 257577 and we’ll be happy to advise you. Alternatively go to our size guide page

Do you charge when I access my storage unit?

No, you can come and go as often as you please free of charge. And we are open 24/7, 365 days a year.

What are your opening hours?

We are one of the few facilities that offers Secure 24 Hour Access and CCTV Monitoring that help ensure convenience and maximum security for all of our customers and their possessions that are stored with us.

Our office is open from 9am to 6pm Monday to Friday and 9.30am to 2pm on Saturdays.

What is the minimum or maximum storage period?

You can rent a storage unit for as short or as long period as you require, however we do have a minimum charge period of 14 days

What paperwork is needed

All we needs is one form of photographic ID and a document to show your proof of address and then all that’s required is for you to sign a simple Storage Agreement.

Do you supply cartons and packing materials?

Yes, we have a wide range of boxes, wardrobe cartons, bubble wrap, packing paper etc for sale in our Reception. We are also by far the cheapest suppliers within the area.

What payment methods do you accept?

Deposits and initial rental to be paid by debit or credit card, or cash (over the telephone if you wish) and thereafter by direct debit.

Prohibited items

In the interest of Safety and the well being of our customers and their effects we have a list of items that are prohibited from being stored. These include perishable goods and foods, inflammable items, dangerous chemicals, goods of an illegal nature or live animals. Our staff are always on hand to ask if you are unsure.

I am a builder and I always need space to store materials and tools, rather than using my garage at home I store at Pack & Stack as the price I was given was very competitive and they promise to freeze charges for the length of my stay.
I can come and go as I please and I always know how much it will cost me. It also means I can keep my garage at home for my car.

Andy Burdett
A Customer

I would be happy to recommend Pack & Stack to anyone. The service has been fantastic, I was pleased to find out that prices were per calendar month, not every 28 days like the other places I had been to see. It works out I get a month free a year on the calendar month basis. I store valuables here but I am comfortable doing so due to the extensive camera and alarm system.

Robert Pye
A Customer

Terms and Conditions

• No minimum stay
• Customer must setup a Direct Debit - standard rate of unit will be charged 2 months from the move in date.
• £50 Deposit, Refundable upon move out
• One Free 50 or 75 sqft unit per customer
• Offer only applicable to 50sqft and 75sqft units
• Sizes are approximate
• Access Hours for units under this offer is between 8AM and 6PM, 7 Days per week - 24hr Access available at an additional fee.
• Goods stored are not covered by Pack and Stack Self Storage Insurance - Available as an optional additional fee
• Standard Storage Licence Agreement Applicable
• Offer only applicable to new customers