FAQ

Self Storage is an easy, flexible storage solution. You only pay for the space you need and the length of time you use it without being tied into a lease or long-term rental agreement.

Yes, Self Storage broadly speaking falls into 3 catagories.

1. Purpose built buildings and converted warehouses. These types of facility are to a degree similar boasting Unit Alarms, CCTV in most cases 7days a week access. They are dry being insulated from the changes of temperature which can cause damp and condensation as the individual units are built within the outer skin.
2. External Steel Containers which similar to the shipping containers you see on the roads. These are found either in concrete compounds, open ground or in some cases farm yards. These can in some cases be difficult to access, are susceptible to humidity and temperature changes.
3. Converted Farm Buildings which vary from site to site and are generally making use of redundant space.

Pack and Stack is a purpose built facility built over two floors with a lift to the first floor.

We are one of the newest facilities in Ipswich and offer Secure 24 Hour Access and CCTV Monitoring that help ensure convenience and maximum security for all of our customers and their possessions that are stored with us. Although our office is open from 9 am to 6 pm customers are able to access their storage unit using a cash machine type access pin unique to them and their unit. When the correct pin is entered the door entry system opens the main door and deactivates their individual unit alarm The customer can then open their own padlock allowing them to add or remove their items.

Is it possible to view the storage rooms before I rent?

Yes, it is always advisable to view any facility for your own peace of mind, before you commit yourself. We’ll be pleased to see you at any time.

None, you may call today and store today if you wish. There is no charge to reserve a storage room however a deposit is required which is refunded when you move out.

No, all you pay for is the monthly storage room rental and insurance . No additional charges are made for heating, lighting, local authority rates etc. VAT is included within all prices.

Monthly i.e. 12 months per year. Please be aware most self storage companies will charge every 4 weeks, which means they will charge you for 13 months a year.

Insurance is recommended and we can arrange this at the rate of £5.00 per £1000.00 per month if you require.

Simply call us on 01473 257577 and we’ll be happy to advise you. Alternatively go to our size guide page

No, and we are open 365 days a year.

Our office is open from 9am to 6pm Monday to Friday.

Standard Access Hours to the facility is 7am to 8pm everyday, including public holidays.

Extended Access Hours is available if necessary.

You can rent a storage unit for as short or as long period as you require, however we do have a minimum charge period of 14 days

All we needs is one form of photographic ID and a document to show your proof of address and then all that’s required is for you to sign a simple Storage Agreement.

Yes, we have a wide range of boxes, wardrobe cartons, bubble wrap, packing paper etc for sale in our Reception. We are also by far the cheapest suppliers within the area.

Deposits and initial rental to be paid by debit or credit card, or cash (over the telephone if you wish) and thereafter by direct debit.

In the interest of Safety and the well being of our customers and their effects we have a list of items that are prohibited from being stored. These include perishable goods and foods, inflammable items, dangerous chemicals, goods of an illegal nature or live animals. Our staff are always on hand to ask if you are unsure.